Our new website
Saturday, 11 March 2017 | Admin
After many months of frustration with our old website software for both ourselves and our customers, we took the decision to move our website to a new software platform that is bigger, better, faster and specifically tailored for ecommerce websites like ours.
We have tried to keep the new website identical to the old one for a nice smooth transition but whilst it looks the same you will find it works much better. There are also many new and exciting capabilities that we will be rolling out very soon – such as a brand new review system, Facebook integration, discount codes and so much more.
Unfortunately, there are a couple issues that have been unavoidable due to data protection laws – for your privacy and security, we were unable to transfer your existing account information including your order history, account password and telephone number.
This means that if you previously had an account with us you will need to request a password reset before you can log in, it also unfortunately means that you will no longer be able to track an order that was still open when we moved – but please don’t panic. We still have your order details, delivery address and contact number relevant to those orders and are processing them as fast as we possibly can. Please refer to the delivery information page for more information on when you can expect your order.